Privacy Policy

This Privacy Policy explains how Dude Technologies Inc. (“Dude,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you use our social video chat application and related websites (collectively, the “Service”). By using the Service you agree to the practices described here. The Service is intended solely for adults aged 18 and older. This policy is also the basis for the information disclosed in our Google Play Data safety section.

We collect information that you provide directly, that is generated through your use of the Service, and that we receive from third parties:

• Account & profile information — such as your display name, age confirmation, photos, interests, and bio.
• Verification data — information used to confirm you are a real adult, which may include age-verification signals.
• Communications — messages, call metadata, and content you share with other users or with our support team.
• Usage data — features you use, matches, session duration, and interactions within the app.
• Photos & media — only the images or media you choose to select from your device gallery to set a profile picture or share in a chat. We do not scan or upload your entire photo library.
• Audio & video — live camera and microphone streams during video and voice calls. See Voice Calls, Audio & Video below for how these are handled.
• Device & technical data — device type, operating system, network and connectivity state, unique device identifiers, and IP address, and diagnostic logs.
• Advertising ID — your device’s Google Advertising ID may be processed for analytics, attribution, and fraud prevention. You can reset or limit it in your device settings.
• Location data — approximate location and, only if you grant it, precise location, to power discovery and nearby matching.

We do not access your contacts or SMS/text messages, and the app does not request these permissions.

We use the information we collect to:

• Provide, operate, personalize, and improve the Service, including matchmaking and video chat.
• Verify eligibility and confirm that users are 18 or older.
• Maintain safety, detect fraud and abuse, and enforce our Terms and Community Guidelines.
• Communicate with you about updates, security alerts, and support requests.
• Analyze trends and usage to develop new features and measure performance.
• Comply with legal obligations and respond to lawful requests.

We do not sell your personal information, and we do not share it for cross-app advertising. We share information only in the limited circumstances below:

• With other users — the profile details, photos, and content you choose to make visible are shared with the people you connect with.
• With service providers — vendors who process data on our behalf and under contract for hosting, video infrastructure, analytics, and safety tooling.
• For payments — purchases are processed by Google Play; we receive confirmation and transaction details but never your full payment card number.
• For safety & legal reasons — to detect fraud or abuse, enforce our Terms, protect users, or comply with a lawful request or legal obligation.
• In a business transfer — as part of a merger, acquisition, or sale of assets, subject to this policy.

Our websites use cookies and similar technologies to remember your preferences, keep the site secure, and understand how visitors interact with our pages. You can control cookies through your browser settings; disabling some cookies may affect how the site functions. We do not use cookies to build advertising profiles of children, as the Service is restricted to adults.

To measure engagement, diagnose crashes, deliver notifications, and understand how the Service is used, we integrate third-party software development kits (SDKs). Depending on the app version, these may include:

• Google Firebase — including Google Analytics for Firebase, Crashlytics, and Cloud Messaging, for usage analytics, crash reporting, and push notifications.
• Google Play Services — for authentication, in-app billing, and device integrity checks.

These providers may process aggregated usage statistics, device information, and your Advertising ID. Where required, they are configured to minimize the personal data processed. We do not sell your personal information or use it for cross-app advertising. The specific SDKs in use are disclosed and kept consistent with our Google Play Data safety declaration.

With your consent, the app requests access to certain device capabilities. Each permission is used only for the purpose described below, and you can grant or revoke any of them at any time in your device settings:

• Camera — used only to take and set profile photos and to transmit your video during video calls. We do not access your camera in the background.
• Microphone — used only to transmit your audio during voice and video calls. We do not record from your microphone outside of a call you have started or joined.
• Photos & media (gallery) — used only to let you pick images to set a profile picture or share in a chat. Only the specific media you select is uploaded; we do not access or upload your full gallery.
• Approximate location — used to power discovery and nearby matching.
• Precise location — requested only if you enable more accurate nearby matching; you can decline and still use the Service.
• Notifications — used to alert you about new messages, incoming and missed calls, friend requests, matches, and important security alerts.
• Network & device state — used to establish call connections, verify device integrity, and maintain a reliable connection.

The app does not request access to your contacts or SMS messages.

Dude provides live voice and video calling. To make this work:

• Why microphone and camera access is needed — to capture and transmit your audio and video in real time to the person you are connected with during a call.
• Whether calls are recorded — we do not record the audio or video content of your calls, and we do not listen in on your conversations.
• Whether calls are stored — call audio and video are streamed live and are not stored on our servers after the call ends.
• Call metadata — we retain limited metadata such as participants, timestamps, and call duration for billing (coins), safety, abuse prevention, and support. This metadata is kept only as long as needed for those purposes and typically no longer than the retention periods described in Data Retention.

If we ever introduce optional call recording, it would only occur with clear, in-app notice and your consent.

We work with trusted service providers for hosting, communications infrastructure, payment processing, analytics, and safety tooling. These providers process data only on our instructions and under contractual confidentiality and security obligations. The Service may also link to third-party sites or app stores that operate under their own privacy policies, which we encourage you to review.

We retain personal information for as long as your account is active or as needed to provide the Service. Specifically:

• Account & profile data — retained while your account is active and deleted or anonymized after you delete your account, except for records we must keep by law.
• Messages & call metadata — retained for a limited period to support safety, abuse investigation, and billing, then deleted or anonymized.
• After account deletion — we remove or anonymize your personal data within 30 days, except for a limited set of records retained for legal, security, fraud-prevention, tax, or accounting purposes.
• Backups — residual copies may persist in our encrypted backups for a limited period (generally up to 90 days) before being overwritten or purged.

When information is no longer required, we delete or anonymize it. You may request deletion of your account and associated data as described below.

You can delete your account and associated personal data at any time. You do not need to reinstall the app or contact support to do so:

• In the app — go to Settings → Account → Delete Account and confirm.
• On the web — follow the steps on our Account & Data Deletion page, which is accessible without signing in.

When you delete your account, we remove or anonymize your profile, photos, messages, and usage data, except for a limited set of records we are required to keep for legal, security, fraud-prevention, or accounting purposes. Our full Account & Data Deletion page explains exactly what is deleted, what is retained, and the timelines involved.

We use technical and organizational safeguards — including encryption in transit, access controls, and continuous monitoring — to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please help protect your account by using a strong, unique password and reporting any suspicious activity.

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Access, correct, or update the information we hold about you.
• Request deletion of your personal data.
• Object to or restrict certain processing.
• Request a portable copy of your data.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us using the details below or visit our Account & Data Deletion page. We will respond consistent with applicable law.

This application is intended only for users aged 18 years or older. We do not knowingly collect personal information from anyone under the age of 18. Accounts found to belong to minors may be suspended or removed. If you believe a minor has provided us with personal information, please contact us at privacy@dudesocial.in and we will delete it and terminate the associated account. See also our Child Safety Standards.

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date and, where appropriate, provide additional notice within the app.

If you have questions about this Privacy Policy or our data practices, contact us at:

• Company: Dude Technologies Inc.
• Privacy email: privacy@dudesocial.in
• Support email: support@dudesocial.in
• Registered address: Dude Technologies Inc., 5th Floor, Prestige Atrium, MG Road, Bengaluru, Karnataka 560001, India

Grievance Officer (India): In accordance with India’s Information Technology Act, 2000 and the rules thereunder, our Grievance Officer can be reached at privacy@dudesocial.in. We will acknowledge grievances within 24 hours and aim to resolve them within 15 days.